The Director of Quality will function as the organizational leader in the planning and execution of quality and continuous improvement methodologies for Shamrock Precision USA and Malaysia. This is the senior leadership role in the implementation of a structured quality system, business process redesign and continuous improvement. The position is a hands-on change champion responsible for leading the organization into a digitized, data driven, team-oriented culture that embraces best-in-class class quality methodologies and ensures scalability. The selected candidate will be a clear successor to senior leadership roles within the organization.
Reports to the Executive Vice President
Directly supervises 6 direct reports and increases staff as necessary consisting of:
Indirect supervision of Shamrock Malaysia quality team
ESSENTIAL JOB ELEMENTS AND RESPONSIBILITIES
Must be able to leverage well rounded methodologies and systematically integrate them into the toolbox for both manufacturing and business process improvement.
Drive improvements in quality, cost, yield and sustainability through the process innovation.
Drive the understanding and utilization of Business Process Redesign, integrate with IT and business protocols, to improve the effectiveness of business operations.
Demonstrated ability to conduct and interpret qualitative and quantitative analysis and problem-solving skills.
Strong project management skills that deliver superior project results.
Deploy the appropriate methodology (DFSS, DFMA, etc.) to drive improvements in new product Quality, Cost and Sustainability.
Drive the adoption of Structured Problem Solving (Six Sigma for variability reduction, Defect Elimination Process (DEP), Six Step, etc.) to achieve maximum improvement results.
Deploy the appropriate methodology (Lean, Quality, BPR, etc.) to drive improved year-over-year operational execution in the areas of Quality, Volume Attainment and Cost.
Communicates effectively at all levels of the organization, builds credibility and influences by example.
Overcomes obstacles using positive facilitation, teamwork, and influence through building and maintaining relationships.
Develop excellent working rapport with senior customer quality managers resulting in effective resolution of issues.
Takes creative action in solving problems while exhibiting judgment and a systematic approach to decision-makings
Assertiveness and common sense, balancing both business and customer needs.
Sets aggressive targets and meets them. Demonstrated ability to break down complex problems and put them into manageable goals.
Ability to lead other who can implement strategy and course of action, motivate and hold them accountable for results.
Develop and deploy operational best practices and associated performance metrics.
Develop the Operations and Quality talent pipeline to assure proper succession planning for future leadership.
Drives continual education and development of Quality and Operations organization globally in the areas of Quality, Cost and Operations Innovation.
Set standards of operational excellence
QUALIFICATIONS AND EDUCATION
Bachelor’s degree in an Engineering or Technical field is required.
Minimum of 10 years’ experience in quality management for industrial manufacturing organization.
Oil and gas industry experience a significant plus.
Demonstrated record of success in developing or improving high impact operational and quality system.
Willing to relocate and live in Dallas/Ft. Worth area.
PERSONAL AND PROFESSIONAL CHARACTERISTICS
Strong personal ethics; a trusted member of the team.
Outstanding verbal and written communicator.
Customer service orientation.
A detail-oriented, technical executive who is disciplined. Must be able to set aggressive targets and develop a plan and process to meet them; with a high sense of urgency with commitment to achieve.
One who can write policies and procedures and personally follow up on successful implementation across organizations.
A high energy, flexible, self-starting leader who leads by example.
One who can break down complex problems and put them into manageable goals.
One who can implement strategy and courses of action, gaining tactical, day-to-day results.
An assertive individual with tenacity and resilience. One who can influence others across functional lines through supporting data.
Possesses excellent planning skills with attention to detail and accuracy.
An analytical individual who takes creative action in solving problems, while exhibiting a systematic approach to decision making, bringing a very clear and logical problem-solving capability.
Skilled in overcoming obstacles using positive facilitation, teamwork, and influence through building and maintaining relationships.
One who values diversity, different cultures, and different views/opinions.
Employer will assist with relocation costs.
Additional Salary Information: A Base + Bonus + Competitive Benefits Package will be offered
Internal Number: 610-1
About Shamrock Precision
Established in 1981, Shamrock Precision is a family-owned machine shop of precision machined parts and fasteners to diverse industries worldwide. Shamrock specializes in Shear Screws – sourcing materials to specifications, manufacturing to print, testing, and certifying shear values to meet strict customer requirements. Shamrock and its staff take pride in their reputation for dedicated service to customers, rigorous quality assurance standards, the ability to tailor work to customer specifications, and the quality of every product shipped.
The Company also offers an ability to break-bulk standard fasteners from 50,000 pieces down to 10-, 6-, or even 1-piece per bag, sealed and labeled to customer-specific formatting – helping the customer efficiently distribute only the quantities they need while maintaining traceability.
Quality: Shamrock regularly examines state of the art methods, equipment, and technology to provide the most cost-effective product possible to our customers. The team of dedicated engineers, machinists, and technicians work to ISO 9001 and AS 9100 quality management standards to ensure safety, accuracy, and on-time delivery are always achiev...ed. Shamrock’s system provides documented procedures to cover customer requirements from order processing and manufacturing through quality assurance and delivery. Shamrock Precision is certified to AS9100C and ISO 9001:2008.
Today, Shamrock Precision supports its global customer base from two locations: Dallas, Texas and Johor, Malaysia. With nearly 100 skilled employees and over 40 machines capable, Shamrock remains dedicated to investing in our people and processes in order to meet customer and industry requirements.