Quality Operations Manager

Kanto Corporation is seeking an exceptional Quality Operations Manager to join the company’s leadership team at an exciting time of change and growth. The company has an outstanding reputation spanning over 30 years as a successful manufacturer to the semi-conductor industry supplying highly regarded products of exceptional quality.

The newly enhanced quality role reports directly to the company president and is responsible for leading and driving all quality operational and quality management functions for the company. This position champions quality improvement efforts including plans, processes, policies, and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations.

We believe our tradition of success over more than 30 years is because of our people and we offer an outstanding company culture that attracts and retains talented individuals. We offer a challenging work environment with substantial opportunities for growth and development. Open dialogue is encouraged and excellence is rewarded. The company offers a generous and highly competitive benefits package including medical, dental, and vision insurance, short-term and long-term disability, 401(k) plan with employer contribution, and liberal annual PTO.

SUMMARY

The Quality Operations Manager is responsible for the leadership and direction of all company quality functions and initiatives, including moving the quality management program and QMS to the next level, insuring ISO certification and regulatory compliance, expanding efforts to meet customer expectations, and leading investigations for all quality related deficiencies. This position serves on the company leadership team and promotes Kanto Corporation’s commitment to Safety, Quality, and Productivity in everything we do.

ESSENTIAL DUTIES AND PRINCIPAL ACCOUNTABILITIES

• Improve Quality fundamentals and strengthen organizational capabilities with enough standardization to produce consistent results and enough flexibility for continuous improvement, always advancing a quality-driven culture.
• Build and Lead teams to improve formalized quality management systems and further opportunities for continuous improvement in a chemical process production environment across all company functions.
• Lead Quality Management Reviews and Internal Audits, deploy quality improvement strategies and initiatives, identify and share best practices and lead cross-functional focused improvement teams across the plant.
• Serve as a key member of the company’s leadership team.
• Collaborate with R&D, Manufacturing and Marketing to ensure quality standards are integrated into new products so production performance and output meet required standards.
• Lead teams to identify root causes and create corrective actions resulting from quality deficiencies.
• Ensures accountability for delivery of functional objectives by providing leadership and direction to team members and managing to results.
• Implements principles of performance evaluation and prediction methods to improve safety systems and product quality, consistency, and reliability.
• Provide specialized technical expertise in support of the Quality program, including specialized inspection and testing techniques, quality training, statistical methods, audits, and quality tools for problem solving and assessment.
• Engages and Interacts with company teams (Quality Control and Lab, Sales, Product Management and Customer Service, Production, Warehouse, and Logistics, Engineering and Maintenance) as well as Customers and Suppliers.
• Serve as a key company representative with certifying, auditing, and regulatory entities.
• Lead and manage the QA team; train, coach, and develop a collaborative approach in their dealings with each other and with peers, colleagues, customers and suppliers. Facilitates the development of long-range goals and objectives for quality team direct reports, and delivers meaningful individual performance evaluations.
• Manages departmental budget and assesses productivity and cost effectiveness of the QA department; develops projects to improve efficiency, streamline processes, and reduce costs.
• Assesses and helps ensure process changes and specifications meet customer product quality needs and regulatory safety requirements
• Analyzes and interprets quality data, conducts research on product defects and recommends modifications in processes, products or quality standards where such appear to be warranted.
• Leads root cause analysis of high cost and high frequency non-conformances, initiates corrective actions, follows-up, and resolves; includes quality process improvements (scrap reduction, rework reduction, due to process, product, material and service, etc.).
• Oversee implementation of measurement tools that enable effective evaluation. Track, and report on all quality measurement systems and Key Performance Indicators.
• Conduct, score and publish formal quality audits of raw material and 3rd party suppliers.
• Monitors Change Management and assures compliance to internal and external requirements.
• Oversees document management system, company quality control guidelines and procedures, other controlled policies and procedures, instructions, forms, and records. Assures the system’s organizational fluency and accessibility for all company users.