The Key Account Manager is responsible for identifying, contacting, and building relationships with prospective customers to generate future sales. In this role, the Key Account Manager will also be responsible for providing sales support to assigned existing customers along with technical team members via phone, email and/or face-to-face meetings.
Essential Duties and Responsibilities:
• Identifies and develops new sales. • Manages and services existing prospects/customers. • Develops and implements a business plan for key account(s). • Understands and communicates strategic account requirements and needs throughout the company and turns them into business opportunities. • Coordinates the involvement of company personnel, including support, service, and management resources to meet account performance objectives and expectations. • Executes and delivers on account sales objectives based on the annual plan and long-range plans. • Effectively forecasts product shipments on a monthly, quarterly, and annual basis. • Networks effectively both inside and outside of the organization. • Works with other Key Account Managers to coordinate worldwide account activities. • Effectively maintains customer data in CRM/eChempax system.
Other Duties and Responsibilities:
• Participates in internal technical/sales meetings. • Submits timely reports/updates. • Submits timely CRM/eChempax reports on all customer communication. • Manages time efficiently. • Maintains safe and clean working environment by following procedures, rules, and regulations. • Updates procedures, rules, and regulations as needed.
Education and/or Experience:
• Min 3 years experience in Sales, Marketing, Customer Service in a Specialty Chemical environment. • BS in Sales Marketing, Engineering or equivalent • Strong interpersonal skills, Strong negotiation skills
Advanced Polymer, Inc. has been a respected provider of a variety of technically innovative specialty chemicals for almost 40 years. We combine a wealth of experience, with R&D resources and the responsiveness of our technical and customer service team to support our customers.
Advanced Polymer, Inc. works closely with customers to develop environmentally compliant products for a range of applications in industries including: architectural, industrial and specialty coatings; release coatings, textiles, inks, adhesives, lubricants and personal care. Whatever industry you are in, we look forward to helping you select or custom develop the specialty chemical product that best meets your needs.